It may take up to 2 hours to receive an email confirming your order. Please also make sure to check your spam and junk email folder.
How to check if the order has gone through:
For account holders:
- Log in to your account and view your order history. The order will be listed if it went through successfully.
For Klarna or PayPal payments:
- Check your Klarna or PayPal account for an invoice associated with the order.
For credit card payments:
- Review your credit card statement for a pending transaction matching the order amount.
If you have checked and are still unsure whether your order went through, please contact our customer service team for assistance.
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.